ASoc
Privacy Policy
Last updated July 2025. We respect your privacy and are transparent about how we use your data.
1. Who we are
ASoc ("we", "us", "our") operates asoc-tea.com. We are committed to protecting your privacy and handling your data with care and transparency. For any privacy-related queries, contact us at hello@asoc-tea.com.
2. Data we collect
We collect information you provide directly — such as your name, email address, shipping address and payment details when you place an order or subscribe to our newsletter. We also automatically collect certain technical data including your IP address, browser type and pages visited via cookies and similar technologies.
3. How we use your data
We use your personal data to process orders and send order confirmations, provide customer support, send marketing emails (with your consent), improve our website and personalise your experience, and comply with legal obligations.
4. Data sharing
We do not sell your personal data. We share it only with trusted service providers who help us operate our business (payment processors, shipping carriers, email platforms), and only to the extent necessary to fulfil your order or provide the relevant service.
5. Cookies
We use essential cookies to keep our site functioning and, where you consent, analytics and marketing cookies to understand how visitors use our site. You can manage cookie preferences in your browser settings at any time.
6. Data retention
We retain your order data for seven years for tax and legal purposes. Email marketing subscriptions are retained until you unsubscribe. You may request deletion of your account data at any time by contacting us.
7. Your rights
Depending on your location, you may have rights to access, correct, delete or port your personal data, and to object to or restrict its processing. To exercise any of these rights, email hello@asoc-tea.com and we will respond within 30 days.
8. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on the site. Your continued use of ASoc after the effective date constitutes acceptance.
9. Contact
Questions or concerns? Reach us at hello@asoc-tea.com or write to: ASoc, 421 Cedarwood Avenue, Portland, OR 97204, United States.