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Frequently asked questions
Everything you need to know about ordering, brewing and caring for your tea.
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FAQs
Ordering & shipping
Do you ship internationally?
How long will my order take to arrive?
Can I change or cancel my order?
Tea & freshness
How fresh is the tea?
How should I store my tea?
Are your tea bags biodegradable?
Returns & support
What is your returns policy?
Do you offer wholesale?
How do I reach a person?